When your phone system breaks down, you need an experienced industry expert who is able to respond quickly and get you up and running fast.
While our main line of phone systems is from Samsung, we also have experience with Avaya and Nortel Systems, Panasonic and Cisco.
Our experience with multiple systems , both traditional and VoIP, means that we are able to diagnose and repair most phone systems, regardless of brand.
We have access to parts for most brands through Florida based suppliers, meaning that we can get parts overnight, minimizing your down time.
Emergency System Replacement
If your system is beyond economical repair, due to a lightning strike, flood, or just old age, we can provide emergency System Replacement. On the same day as you call us, we can get you back up and running, either with a system we have in stock, or a loaner system while we get your new one ordered.
If your clients are unable to reach you, they will call your competitors, so it is very important to take care of communications equipment problems fast, and we are able to accomplish that for you.
We respond to most service calls same day or next day, as our schedule allows. However, you can guarantee a response time of 4 hours or less by signing up for a maintenance agreement.
With a maintenance agreement, you get one annual service inspection, where we clean the phones, change any damaged or worn cables and cords, and make any programming changes that you want done. Also, if your system breaks down, callout and labor costs are covered by the agreement, all you pay for is any parts used to repair your system.
We also have parts and labor agreements, so that you know exactly what your phone systems costs are, no matter what.
Maintenance agreements are paid for quarterly, and come into effect immediately after our technicians have completed a system inspection, and your first payment is made.
Our service goal is always to provide the best, honest advice and recommendations with integrity to provide the best solution to your service needs. Making you satisfied and impressed with our service is what has allowed us to stay in business for 24 years.
We provide Phone System services in Orange City, Deland, Deltona, Sanford, Longwood, and surrounding areas.